What is Subscription Summit 2021?

GROWING YOUR BUSINESS IN A RECURRING REVENUE FUTURE

No longer just the domain of SaaS or traditional subscription markets like Netflix, the COVID-19 pandemic has thrust the necessity for CX led, digital, subscription business models into the spotlight, whatever your business size, industry or whether you’re B2B or B2C.

The 2nd annual Subscription Summit will gather together the brightest minds in this new era of deeper customer engagement to paint the picture for the future and solve the challenges of today. Sharing best practice and insights as subscription-based commerce infrastructure becomes a new norm, learn which strategies your business should be leaning in to, and which ones to leave behind, including:

• Stepping up your subscription strategy – market analysis insights to maximise key targets
• Developing specific products and services to upsell, cross sell and personalize your offering
• Communication is key – how to effectively position package or pricing changes and not risk customer churn
• Acquisition or retention? Where to re-focus your strategy
• How to embed your products and services to become an essential part of your client’s business

“Very informative conference with a great line up and value in the presentations”, Amanda Redwood, Customer Marketing Manager, MYOB

“Great insights into a very relevant area that continues to grow in importance”, Ben Robinson, Digital Business Manager Lead ANZ, Roche Diagnostics Australia

“I learnt so much from the speakers and the collective knowledge in the room,” Chris Britton, Chief Marketing Officer, Objective Corporation

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2020 Speakers included:

Leanne Cartwright-Bradford

Vice President & Head of Audible Australia and New Zealand

Audible, Inc
Amy Konary

VP Customer Business Innovation and Chair of The Subscribed Institute

Zuora
Silvia Arrigoni

VP – Global Brand Marketing

Nearmap
Karl Sice

Country Business Leader – ANZ

Alcatel-Lucent Enterprise
Michael Higgins

Managing Director & Co-Founder

Blinker Car Subscription
Kuo Lumpur

Senior Manager – Global Performance Marketing

Canva
Melissa Tantchev

Co-Founder and Director

Bookabuy and Puzzle Post
Carolyn Breeze

General Manager – Australia and New Zealand

GoCardless
Roz Gregory

Head of Customer Success and Digital Transformation – Asia Pacific, Japan

Vmware Tanzu
Chris Noone

Chief Executive Officer

Carly Car Subscription
Nicole McInnes

Director – Marketing and Commercial – ANZ

WW (formerly Weight Watchers)
Lewis Mitchell

Partnerships Lead – ANZ

Twitch
Jay Whitmore

Enterprise Sales Manager

Bambora
James Adler

Senior Lawyer

LEGALVISION
Lauren Moloney

General Manager, Growth & Customer Commercialisation SMB

News Xtend

REQUEST THE SUBSCRIPTION SUMMIT 2021 BROCHURE

If you’d like to see content being covered at Subscription Summit 2021, request the brochure today.

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Benefits of attending

Build relationships with users, experts and brands who can help you, wherever you are on your subscription journey

Identify the gaps in your thinking, upgrade your subscription trends knowledge and hear what’s working (and not working!)

Network with an inquisitive audience of likeminded innovators looking for new ways to retain and grow recurring customer revenue

Walk away with a blueprint for how to drive your subscription business forward in 2021 and beyond

Conference

Subscription Summit 2021 will gather together the brightest minds, success stories and learnings in this new era of deeper customer engagement to paint the picture for the future and solve the challenges of today, offering best practice sharing and learning around the new era of the subscription economy.

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Networking

Subscription Summit 2021 is designed to maximise relationship development, offering multiple opportunities to connect with attendees and speakers during networking breaks, interactive sessions, drinks and social activities.

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Get In Touch

If you’d like to become an exhibitor, sponsor or speaker at Subscription Summit 2021 please contact:

Louisa Theobald

+61 (0)2 9977 0565

louisat@questevents.com.au

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