What is Subscription Summit 2021?

GROWING YOUR BUSINESS IN A RECURRING REVENUE FUTURE

No longer just the domain of SaaS or traditional subscription markets like Netflix, the COVID-19 pandemic has thrust the necessity for CX led, digital, subscription business models into the spotlight, whatever your business size, industry or whether you’re B2B or B2C.

The 2nd annual Subscription Summit will gather together the brightest minds in this new era of deeper customer engagement to paint the picture for the future and solve the challenges of today. Sharing best practice and insights as subscription-based commerce infrastructure becomes a new norm, learn which strategies your business should be leaning in to, and which ones to leave behind, including:

• Stepping up your subscription strategy – market analysis insights to maximise key targets
• Developing specific products and services to upsell, cross sell and personalise your offering
• Communication is key – how to effectively position package or pricing changes and not risk customer churn
• Acquisition or retention? Where to re-focus your strategy
• How to embed your products and services to become an essential part of your client’s business

“Very informative conference with a great line up and value in the presentations”, Amanda Redwood, Customer Marketing Manager, MYOB

“Great insights into a very relevant area that continues to grow in importance”, Ben Robinson, Digital Business Manager Lead ANZ, Roche Diagnostics Australia

“I learnt so much from the speakers and the collective knowledge in the room,” Chris Britton, Chief Marketing Officer, Objective Corporation

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Speakers include:

Andrea Dixon

Senior Marketing Director, JAPAC

Docusign
Matt Brown

Director - Product Management

Foxtel
Mark Renshaw

Chief Marketing Officer

SiteMinder
Matt Bullock

Chief Executive Officer and Founder

Spinify
Rose Herceg

Chief Strategy Officer

WPP AUNZ
Ben Hershman

Chief Operating Officer

Carly
Phil Wallace

Business Manager, Cloud Services

Macquarie Telecom Group
Natalie Screen

General Manager Customer Success

Xero
Ben Kidney

Head of Digital Engagement

Amazon Web Services (AWS)
Prashant Mohan

Chief Marketing Officer

Sharesight

DOWNLOAD THE SUBSCRIPTION SUMMIT 2021 BROCHURE

If you’d like to see the content being covered at Subscription Summit 2021, download the brochure today.

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Don’t get left behind! Here’s what to expect in 2021:

Networking live and in person with likeminded innovators: entrepreneurs, users, experts and brands who can help you, wherever you are on your subscription journey

Identifying the gaps in your thinking, upgrading your subscription trends knowledge and hearing what's working (and not working!)

Reducing churn with loyalty strategies that ensure ongoing business

Surviving (and thriving!) through the COVID crisis

Integrating your service into subscribers’ lives and businesses to become an essential partner rather than a supplier

Walking away with a blueprint for how to drive your subscription business forward in 2021 and beyond

Conference

Subscription Summit 2021 will gather together the brightest minds, success stories and learnings in this new era of deeper customer engagement, offering best practice sharing around the subscription economy.

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Networking

Subscription Summit 2021 is designed to maximise relationship development, offering multiple opportunities to connect with attendees and speakers during networking breaks, interactive sessions, drinks and social activities.

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Get In Touch

If you’d like to become an exhibitor, sponsor or speaker at Subscription Summit 2021 please contact:

Louisa Theobald

+61 (0)2 9977 0565

louisat@questevents.com.au

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